Emergency Communications

Then an incident happens that may effect your passengers communication is vital to ensure peole know what is happening and what is being done to resolve the incident. Telsolutions have teamed up with German based Fact24 the world-wide leader in Disaster and Emergency communications.

Used by companies such as BP, Shell, IBM, Lufthansa, Swiss Air and Thomas Cook the advanced notification system can automatically send template messages via voice, SMS, email, Fax and even pagers. Data profiling ensures the messages are received as high priority for the key individuals who need to co-ordinate an incident. By allowing recipients to be patched into a conference call enables incidents to be discussed and resolutions agreed in seconds, vital in time critical situations.

In addition to Emergency communications Voice and SMS messaging can be used for

• Ticket confirmations and collection instructions
• Last minute quotes and best offer availability
• Delay and help-line notifications
• Emergency procedures
• Event registration and attendance confirmation
• Member communications CRM
• Delivery reminders